Last Updated: 10/01/2025

Please read these Terms and Conditions ("Terms") carefully before using the services provided by RISE HIGH MOBILE MECHANICS ("us," "we," or "our").

By booking, scheduling, or receiving any service from RISE HIGH MOBILE MECHANICS, or by accessing or using our website at www.risehighmobile.com, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, you may not use our services.

RISE HIGH MOBILE MECHANICS provides mobile auto repair and maintenance services, where a technician travels to the customer’s specified location (home, work, etc.) to perform the agreed-upon services.

• Service Location: Customers must provide a safe, legal, and accessible location for the repair service. The location must comply with all local ordinances and property management rules.
• Customer Responsibility: You are responsible for any fees, citations, or property manager issues that may arise from performing service at your chosen location.
• Service Refusal: We reserve the right to refuse service if the technician deems the location unsafe, illegal, or unsuitable for performing the necessary repairs.

• All initial service quotes are estimates and are not final.
• We will provide a final repair estimate and a list of necessary repairs after a physical diagnosis (or remote consultation).
• We will not proceed with any repair work without your express authorization. This authorization may be given verbally, through email, or via a text message reply (see Section 4).

• Payment Due: Full payment for all parts and labor is due immediately upon the completion of the service.
• Payment Methods: We accept all major credit/debit cards and approved payment plans.
• Deposits: We may require a non-refundable deposit to schedule the service or order specialized parts.
• Cancellation Policy: If you cancel a scheduled appointment less than [Insert Hours, e.g., 24 hours] before the scheduled time, you may be charged a cancellation fee of up to [Insert Amount, e.g., $50.00].

By providing your mobile phone number to us, either by texting our toll-free number (833-747-3444) or by submitting it through a web form, you agree to receive text messages related to our services.

• Purpose: Messages will be used for transactional and conversational purposes, including:
  
  • Scheduling and appointment confirmations.
  • Technician arrival and status updates.
  • Repair estimates and requests for approval to proceed.
  • Invoicing and payment requests.
  • Post-service follow-up and review requests.
• Frequency: Message frequency is variable and will be based on your service interaction.
• Cost: Message and data rates may apply from your wireless carrier.

• To Cancel: You can cancel the SMS service at any time by replying STOP to any text message you receive from us. Upon opting out, you will receive one final message confirming your opt-out.
• For Help: For support, reply HELP to any text message, or call us directly at 833-747-3444.

• Service Warranty: We warrant that the services performed will be free from defects in workmanship for a period of [Insert Timeframe, e.g., 90 days] or [Insert Mileage, e.g., 4,000 miles], whichever comes first. This warranty does not cover parts supplied by the customer or subsequent damage caused by customer misuse or neglect.
• Limitation of Liability: Our liability for any claim arising from our services is limited to the cost of the repair service provided. We are not responsible for indirect, incidental, or consequential damages.

These Terms shall be governed and construed in accordance with the laws of the State of [Insert your primary state, e.g., Arkansas] and the State of [Insert secondary state, e.g., Louisiana], without regard to its conflict of law provisions.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on this page.

Questions about these Terms and Conditions should be sent to us at:

• Phone: (833)-747-3444
• Email: risehighauto@gmail.com
• Servce Area: Baton rouge and surrounding areas